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20,000, products can only be fully exchanged, not refunded in case of any manufacturing defect or damage during transit. When an order has been confirmed and not yet been shipped, the customer can cancel the order from the order tracking mechanism.

If opened but returned in the original packing and working condition, customer will be eligible for credit note/ replacement of same or greater value.Refunds are applicable for products received in un-opened and un-used condition.The customer is required to initiate a return request with 7 days of receipt of the product.When the time period since order confirmation exceeds 30 days - the order is automatically cancelled and a refund (where applicable) is initiated.Incorrect order processing, where you have placed an order for one item code but a different item code was dispatched by AMPL.When Product is received with remaining expiry period of less than 6 months from date of dispatch or in the event that only 50% or less of shelf life is remaining from date of receipt whichever is lesser (unless already confirmed and agreed by the customer).Due to a Product complaint after verification by AMPL.Products were received in packaging that had already been opened.

Products were received in a damaged condition.

The option to return will be allowed to you at the sole discretion of AMPL, and such requests may only be considered in the following cases: Once the Product return/complaint request has been raised by you, AMPL shall initiate a process to vet the request and proceed accordingly. To return an item, customers must notify us through our Website or by email and a prompt response is assured to such notifications.